Privacy Policy
Last updated: February 12, 2026
Overview
CinePhone is designed with privacy at its core. Your videos are processed entirely in your browser — we never upload, store, or have access to your video content. This privacy policy explains what minimal information we collect and how we use it.
CinePhone is operated by Smoothware Solutions, LLC.
Information We Collect
Account Information
When you create an account, we collect your email address and basic profile information to provide our services. This information is stored securely with our authentication provider.
Project Data
If you save projects to the cloud, we store your project settings (timeline data, zoom keyframes, background choices, etc.). We never store or have access to your actual video files — these remain on your device.
Payment Information
Payment processing is handled entirely by Stripe. We never see, store, or have access to your credit card details. We only receive confirmation of successful payments.
Usage Analytics
We collect anonymous usage analytics to improve our service. This includes page views, feature usage, and general device information. This data cannot be used to identify you personally.
How Long We Keep Data
We retain account and billing-related records for as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You may request account deletion, and we will process eligible requests in accordance with applicable law.
Third-Party Services
We use trusted third-party providers for authentication, hosting, analytics, and payment processing (including Stripe). These providers process data only as needed to deliver their services to us.
How We Use Your Information
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support
- To process your payments
- To improve our service based on anonymous usage data
Data Security
We implement industry-standard security measures to protect your information. All data transmission is encrypted using HTTPS. Your video files never leave your device unless you explicitly download the exported file.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can do this through your account settings or by contacting us directly.
Contact Us
Legal business name: Smoothware Solutions, LLC
Support email: contact@smoothwaresolutions.site
Support hours: Monday-Friday, 9:00 AM-5:00 PM PT
Mailing address: 4168 Outer Drive Nashville, TN 37204